Terms & Conditions Of Sale & Service
These Terms Govern The Purchase Of Specialized Medical Literature, Examination Compilations, High-Resolution Laser Printing, And Islandwide Delivery Services Fulfilled By Faculty Copy House (Private) Limited.
All Items Are Clearly Priced In Sri Lankan Rupees (LKR) With Transparent Weight-Based Courier Computation.
BANK PAYMENT IS CURRENTLY REQUIRED BEFORE ORDER PROCESSING. NO CASH ON DELIVERY IS AVAILABLE.
High-Resolution Clinical Printing On Premium 70–80 GSM Bond Paper With Durable Ward-Grade Bindings.
Guaranteed Doorstep Courier Delivery Spanning All 25 Districts In Sri Lanka With Tracking Transparency.
Website Usage & Academic Scope
By Navigating, Browsing, Or Purchasing Materials Through facultycopyhouse.com, You Acknowledge Full Agreement With These Terms. If You Do Not Agree With Any Provision, Please Refrain From Utilizing This Platform.
Permitted Academic Purpose
Materials Purchased Are Exclusively For Individual Medical Education, Hospital Licensing Revisions (AMC, ERPM, DCH, MD), And Legitimate Clinical Self-Study.
Platform Integrity
Users Must Not Deploy Automated Bots, Web Scrapers, Or Attempt Code Injections That Compromise The Availability And Security Of Our E-Commerce Service.
User Accounts & Guest Access
We Provide Complete Flexibility For Medical Candidates. Account Creation Is Entirely Optional; Direct Guest Checkout Is Readily Supported.
Guest Checkout Permitted
You May Complete Orders Directly By Supplying Only Your Doorstep Address And Contact Number Without Establishing A Password.
Credential Confidentiality
If You Choose To Register A Student Portal Account, You Are Responsible For Safeguarding Your Password And Login Devices.
Account Termination
We Reserve The Right To Suspend Accounts Demonstrating Malicious Activity Or Submitting Repeated Fictitious Orders.
Orders & Commercial Contract Formation
Submitting An Order Online Constitutes An Offer To Purchase The Specified Physical Books Or Custom Compilations Under These Terms.
- • Order Acknowledgement: Upon Clicking Checkout, Our System Issues An Automated Reference Number (E.g.
FCH-XXXXXX) Stating Requested Titles And Delivery Details. - • Contract Inception: A Binding Commercial Contract Is Formalized Exclusively When Your Submitted Bank Transfer Slip Is Verified By Our Billing Leads.
- • Production Scheduling: Following Verification, The Order Enters The High-Density Laser Printing Queue For Collation, Punching, And Binding.
Pricing & Transparent Calculations
All Prices Across Our Store Are Expressed Transparently In Sri Lankan Rupees (LKR). We Maintain A Zero Hidden Surcharge Guarantee.
Prices For Listed Medical Handbooks And Printing Bundles Include All Paper, High-Density Toner, Clear Protective Covers, And Chosen Heavy-Duty Bindings.
Delivery Fees Are Calculated Automatically Based On Parcel Mass: Rs. 450.00 Base Rate (Up To 1.0 kg) Plus + Rs. 150.00 Per Additional 1.0 kg.
Payment Terms & Pre-Paid Bank Settlement
MANDATORY BANK PAYMENT NOTICE
BANK PAYMENT IS CURRENTLY REQUIRED BEFORE ORDER PROCESSING. To Prevent Production Wastage Of Custom Printed Medical Editions, Orders Are Dispatched Exclusively After Transfer Verification. NO CASH ON DELIVERY (COD) IS AVAILABLE.
Accepted Bank Transfer Modalities
- • Direct Commercial Bank Cash Deposit At Any Bank Branch In Sri Lanka.
- • Instant Electronic Fund Transfer (CEFT / SLIPS) Via Any Sri Lankan Mobile Banking App.
- • LankaQR Mobile Interbank Code Scanning.
- • Deposit Slips Must Be Submitted Promptly With Order Number
FCH-XXXXXXVia WhatsApp Or Upload Portal.
PAYHERE ONLINE CHECKOUT
COMING SOONDirect Online Credit Card And Debit Card Checkout Powered By PayHere (Approved By The Central Bank Of Sri Lanka, CBSL) Is Scheduled For Future Deployment.
Until Official Launch, Please Use Direct Bank Payment As Online Card Checkout Is Not Currently Active.
Printing Specifications & Material Quality
All Study Compilations Are Manufactured Specifically For Intensive Examination Revision And Ward Duty Durability.
High-Density Digital Laser Engines Rendering Ultra-Sharp Clinical Text, High-Resolution ECG Traces, And Anatomical Plates.
Premium Acid-Free Book Grade Paper Ensuring High Opacity To Prevent Highlighter Ink Bleed-Through During Active Study.
High-Strength Plastic Coil, Dual Wire-O, Tape, Or Hardcover Bindings Enabling Flat 360-Degree Desktop Opening.
Customer Responsibilities & Address Precision
To Enable Flawless Doorstep Delivery Without Delay, Every Ordering Customer Agrees To The Following Core Obligations:
Complete Physical Address With Landmark
You Must Provide Your Complete House Number, Street Name, Nearest Recognized Landmark (E.g. Opposite Base Hospital, Near Clock Tower), City, And Accurate Postal Code.
Active Reachable Mobile Contact
You Must Supply An Active Mobile Number Switched On And Reachable During Courier Operating Hours. Couriers Require Voice Confirmation Prior To Physical Handover.
Delivery & Islandwide Courier Transit
Parcels Are Dispatched Through Authorized Courier Partners Once Laser Printing And Quality Inspection Conclude.
Orders Enter Production Within 24 To 48 Business Hours After Verified Bank Transfer Settlement.
Western Province: 1–2 Business Days. Major Cities: 2–3 Days. Remote & Outstation Districts: 3–4 Days.
SMS And WhatsApp Waybill Notifications Are Automatically Generated Upon Courier Scan.
Refunds, Replacements & Defect Warranty
We Provide An Unconditional 100% Free Replacement Guarantee For Genuine Manufacturing Deficiencies Or Transit Casualties.
5-DAY NOTIFICATION WINDOW
Claims Regarding Missing Signatures, Inverted Pages, Severe Print Blur, Broken Spines, Or Transit Damage Must Be Reported Within 5 CALENDAR DAYS Of Parcel Delivery Via WhatsApp (+94 71 4529475). Please Consult Our Dedicated Refund & Return Policy Page For Step-By-Step Instructions.
Order Cancellations & Modifications
Due To The Custom-Manufactured Nature Of Our Academic Materials, Specific Cancellation Thresholds Apply:
Permitted Cancellation Window
Orders May Be Cancelled Or Modified Within 2 HOURS Of Placement Or Prior To Laser Printing Inception. A Full Refund Will Be Processed Via Bank Transfer.
Post-Production Inception
Once Custom Laser Printing, Collation, Or Binding Has Begun, Orders Cannot Be Withdrawn As The Physical Paper Has Been Dedicated Specifically To Your Request.
Limitation Of Liability & Medical Disclaimer
CLINICAL PRACTICE DISCLAIMER
All Medical Handbooks, Examination Study Compilations, And Clinical Lecture Packs Produced By Faculty Copy House Are Provided Exclusively For Academic Revision And Examination Preparation Purposes.
Medical Practitioners, Candidates, And Students Must Independently Verify Current Drug Dosages, Emergency Protocols, And Clinical Diagnostic Guidelines Against Official Sri Lanka Ministry Of Health, Australian Medical Council, Or Royal College Formularies Before Clinical Execution. Faculty Copy House Disclaims Liability For Clinical Decisions Undertaken Based On Academic Revision Compilations.
Have Inquiries Regarding Our Terms Or Order Guidelines?
Our Customer Care Team Is Here To Assist You. Reach Out Directly Via WhatsApp Or Telephone Prior To Placing Your Order For Complete Peace Of Mind.